Case studies
Lumnio is used across various industries. Read about the challenges we've already helped our clients overcome.
REMOTE SUPPORT
CUSTOMER SUPPORT
Remote Support for Technicians and Customers
„Thanks to Lumnio and the smart glasses, we help our customers with the creation of maintenance manuals and also our technicians, who are now able to get much more work done on-site during service calls and maintenance visits than they could without these smart technologies.”
REMOTE SUPPORT
INSTRUCTIVE WORKING INSTRUCTIONS
TECHNICAL KNOWLEDGE BASE
SOPs and Remote support in the Production of Construction Materials
„Thanks to Lumnio, we are now able to effectively preserve the invaluable know-how of our experienced workers and seamlessly process it into clear, easy-to-follow step-by-step work procedures. Lumnio supports our technici”
REMOTE VISUAL SUPPORT
AVAILABLE WORK INSTRUCTIONS
TECHNICAL KNOWLEDGE BASE
Detailed field instructions for maintenance of railway vehicles
„Our aim is to ensure that our field staff also have detailed instructions on the processes involved in maintaining our rail vehicles.”
Remote visual support
Capture know-how
Clear work instructions
Technical knowledge base
More effective team communication, lower risk of downtime
„Lumnio is the future of service. And we are part of it.”
Remote visual support
Inspections and checks
Available work instructions
Customer support
Technical knowledge base
Better support for technicians and datacenter operators
„The Lumnio app we implemented shortens the time needed to train new service technicians, saves us time, and increases work efficiency.”
Remote visual support
Inspections and checks
Available work instructions
Technical knowledge base
Streamlining of service calls by 7.8 %
„Thanks to the maintenance digitization, we can put new technicians into the field earlier on their own. The success rate of the first intervention increases, and preventive inspections speed up as well.”
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Press releases and articles
Anyone can handle maintenance. Technicians only need smart glasses, digital manuals, and remote AI assistance
The article was published in the special supplement HN - The Future of IndustryAuthor: Miroslava Kohoutová Augmented reality in industry…
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