Remote visual support. Any time you need
Lumnio will facilitate field work and support new service technicians at the production line. Outages are faster and employees are more productive. With smart technology, they are more confident and empowered at work.
Preview in 60 seconds
Lumnio will be appreciated by maintenance managers, dispatchers
and their employees.
benefits of remote support
Effective work, fewer mistakes
Technicians are connected to a dispatch centre that can help them deal with problems and send them the necessary instructions via tablet or smart glasses. And when the job is done, the application generates a report with a record of the intervention.
Faster interventions
Employees are supported in their work by documentation and more experienced colleagues. They make decisions faster and are more likely to solve problems the first time around.
Easier training of newcomers
New reinforcements can hit the field early. Thanks to the application, they are in contact with more experienced colleagues who can guide them on the job.
Lower service costs
The service intervention is carried out by the nearest employee, who consults with colleagues if necessary. You save on unnecessary or repeated visits.
Your opinions matter
What do customers say about us?
"Equipping our service technicians with RealWear Navigator smart glasses and Lumnio has made our operations more efficient and flexible."
"Thanks to Lumnio's augmented reality application for assisted remote support, our employees become fully responsible and self-sufficient more quickly."
„The Lumnio app we implemented shortens the time needed to train new service technicians, saves us time, and increases work efficiency."
Modern features
What do customers like about Lumnio?
Simple operation
Thanks to an intuitive interface, technicians can access the information they need with just a few clicks or voice commands, allowing them to perform their tasks faster.
Simple operation
Thanks to an intuitive interface, technicians can access the information they need with just a few clicks or voice commands, allowing them to perform their tasks faster.
No language barriers
Lumnio enables simultaneous voice translation when communicating with technical support, from more than 100 languages.
Run it anywhere
Lumnio works on smart glasses, but also on tablets and smartphones. The application is easily downloaded by the technician via the App Store or Google Play - with all functions immediately at hand.
Activity Tracking and Reporting
You can easily document all the work and take photos or recordings on site. This makes it easy to show that the technician finished the work.
Data collection
The application records the progress of the intervention and displays the data in clear charts. This helps you better assess how your employees are performing.
Lower error rate
During complex interventions, the technician is supervised by the dispatcher. This provides the employee with more assurance and reduces the number of errors.
Change is within your reach
Test visual support in practice. Download the trial version of the application
30 days free trial
- Available in 60 seconds
- No need to enter payment card details
- Works on smartphones and tablets