Resolve the lack of technicians with Lumnio

Lumnio software sorts out the shortage of maintenance workers in the field. It streamlines work, trains newcomers, and provides remote visual support for your team. 

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How does it work?

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Support new colleagues in the field

Resolve technician shortage

Capture know-how of skilled technicians

Let senior workers create clear manuals for newcomers, build a knowledge base and train new employees faster.

  • Important know-how stays inside the company despite personal changes
  • Newcomers become independent more quickly
  • Skilled technicians have more time for their own tasks
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Increase callout efficiency

Stay in touch with your technicians thanks to remote visual support

Lumnio grants your technicians in the field a direct connection to a control room and access to documentation.

  • Reduce the number of repeated callouts
  • Send newcomers to the field earlier
  • Assist your customers remotely
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Say goodbye to the lack of technicians. Try Lumnio

Customer stories

Remote visual support

Inspections and checks

Available work instructions

Technical knowledge base

Boosting service callout efficiency by 7.8 %

“Thanks to the maintenance digitization, we can put new technicians into the field earlier on their own. The success rate of the first intervention increases, and preventive inspections speed up as well."

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Remote visual support

Inspections and checks

Available work instructions

Customer support

Technical knowledge base

Better support for technicians and data center operators

“The Lumnio app we implemented shortens the time needed to train new service technicians, saves us time, and increases work efficiency."

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Remote visual support

Capture know-how

Clear work instructions

Technical knowledge base

More effective team communication, lower risk of downtime

"Lumnio is the future of service. And we are part of it."

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Try Lumnio for free. No strings attached

Why choose Lumnio?

Speed up your technicians' work

Lumnio provides your team with instant access to up-to-date documentation and work instructions. As a result, your employees complete tasks faster and make less errors.

Reduce service callout costs

Always assign a task to the closest technician and save money on long and unnecessary callouts. Moreover, your employees can rely on remote visual support anytime.

Train newcomers faster

With Lumnio, new technicians get accustomed to service tasks more easily and become independent in a shorter time.

Get information about callouts

During callouts, Lumnio collects data that can help you improve internal processes. It also allows quick photo documentation of the work, so you can prove task completion to your customer more easily.

Set clear rules

In Lumnio, you can easily create standardized workflows which help prevent mistakes.

Boost customer satisfaction

Lumnio benefits the device users, too. They can conveniently display manuals in the software or instantly call your support.

  • What can Lumnio help you with?

    service manager

    maintenance manager

    production director

    Get a free demo

    Head of maintenance: Meet set plans on time

    Digitize documents and share them with your technicians in the field. Support newcomers during callouts and speed up task completion. 

    Service coordinator: Manage callouts remotely & efficiently

    Create standardized workflows for device maintenance and checks. Plan every callout and help your less skilled colleagues remotely.

    Service technician: Find information instantly

    Always have documentation handy. Lumnio software provides you with both tech materials and connection to your control room. What's more – it even fills in your service protocols.

    Sign up for upcoming webinars

    24. June

    Webinar: Introducing Lumnio - Innovation for maintenance

    Join our online presentation and discover how to make maintenance management easier.

    More information

    15. July

    Webinar: Introducing Lumnio - Innovation for maintenance

    Join our online presentation and discover how to make maintenance management easier.

    More information

    29. July

    Webinar: Introducing Lumnio - Innovation for maintenance

    Join our online presentation and discover how to make maintenance management easier.

    More information

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    Try Lumnio now

    A solution for the lack of technicians exists.
    Its name is Lumnio

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